You can register for free and we never charge you until we have found you a suitable carer.

You can make bookings as a Member or a Non-member. Unlike many agencies our fees are totally transparent, as all the money paid to the carer goes directly to them. Our agency fees are completely separate. Please see below for more information on this.

Carer’s fees

  • £12.50 per hour

Our recommended hourly fees should be paid directly to the carer at the end of each booking, by cash, cheque or bank transfer.
The minimum booking time is two hours. For Bank Holidays the carer rate is x 1.5 the normal rate.

  • Other Carer Fees
    Weekly carer fee (live in) is £775 per week* (individual)
    Weekly carer fee (live in) is £875 per week* (couples)
    Weekly carer fee (live out) is charged by the hourly rate
    24 hour carer fee is £190

Agency fees


Members can opt for one of the following membership options:

  • £30 per month (minimum two months required)
  • £75 per quarter
  • £199 per year

Our agency booking fees are then 20% of the carer’s total salary.


Our agency booking fees are 35% of the carer’s total salary.

For ongoing permanent placements (four months or more) the agency fee is equivalent to 5 weeks salary plus VAT.

*For bookings of more than one week we recommend that the carer have at least one day off every six days, we can usually find a replacement to cover any gaps in cover.

*We recommend the hours worked are between 10-12 hours per day, and we kindly ask that the carer have an hour or two break during the day.

*For all live-in positions, we ask that the carer be provided with reasonable accommodation, in a safe environment and basic food. These details should be discussed and agreed at the interview stage, as well as the hours of care required.

Please, get in touch if you have any questions – call 0844 879 7189 or email us

Judith is a great success and we are very happy with her.

Elderly care client
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