You can book online 24/7. You can call us Mon to Fri, 8am – 5:30pm (Sat, 10am – 6pm), and you can even call us out of hours, on a dedicated emergency number if you need us.
Once you’re registered, you can arrange a carer through the online booking system, via the app, by email or over the phone – whatever suits you best – we organise the rest.
We always choose a carer who has relevant experience with the age of your child(ren).
As soon as a carer is arranged for you, we confirm the booking by email, outlining the booking info and giving you a description of the carer, their phone number and their experience. You’ll also receive a reminder email the day before the booking.
When re-booking, we always try your preferred carer before sending anyone new.
You can make bookings as a Member or a Non-member.
Members can opt for one of the following membership options:
- £12 per month (minimum two months required)
- £30 per quarter
- £99 per year
Each booking is charged at just £4.75 per booking (£8 for last minute bookings, made less than 12 hrs of the start time)
Each booking is charged at £22 per booking (£25 for last minute bookings made less than 12 hrs the of start time)
Payment to the carers – recommended hourly fees should be paid directly to the carer at the end of each booking
- £8.50 per hour for evening babysitting
- £9.50 per hour for daytime child care (before 6pm)
- for Bank Holidays the childcarer rate is x 1.5 the normal rate
- for nanny shares the childcarer rate is x 1.5 the normal rate (excludes siblings)
The minimum booking time is three hours.
Please, get in touch if you have any questions – call 0844 879 7189 or email email@example.com
It’s hard to believe it was two years ago that I began corresponding with you from Seattle before we even moved. I can honestly say that you have been one of the main reasons we have been able to enjoy our stay in London so thoroughly. Thank you for everything and most of all, for introducing us to dear Isobel (my English niece!).
- Stephanie Ellis-Smith, Chelsea
Quick Booking App available on iTunes