You can book online 24/7. You can call us Mon to Fri, 8am – 5:30pm (Sat, 10am – 6pm), and you can even call us out of hours, on a dedicated emergency number if you need us.

Once you’re registered, you can arrange a carer through the online booking system, via the app, by email or over the phone – whatever suits you best – we organise the rest.

We always choose a carer who has relevant experience with the age of your child(ren).

As soon as a carer is arranged for you, we confirm the booking by email, outlining the booking info and giving you a description of the carer, their phone number and their experience. You’ll also receive a reminder email the day before the booking.

When re-booking, we always try your preferred carer before sending anyone new.

You can make bookings as a Member or a Non-member.


Members can opt for one of the following membership options:

  • £12 per month (minimum two months required)
  • £30 per quarter
  • £99 per year

Each booking is charged at just £4.75 per booking (£8 for last minute bookings, made less than 12 hrs of the start time)


Each booking is charged at £22 per booking (£25 for last minute bookings made less than 12 hrs the of start time)

Payment to the carers – recommended hourly fees should be paid directly to the carer at the end of each booking

  • £8.50 per hour for evening babysitting
  • £9.50 per hour for daytime child care (before 6pm)
  • for Bank Holidays the childcarer rate is x 1.5 the normal rate
  • for nanny shares the childcarer rate is x 1.5 the normal rate (excludes siblings)

The minimum booking time is three hours.

Please, get in touch if you have any questions – call 0844 879 7189 or email

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Open 8am - 5:30pm (Saturdays 10am - 5pm)

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